1. Overview

Welcome to Bhrugini, a brand of Jai Jagath Enterprises Pvt Ltd. At Bhrugini, we strive to provide the highest quality products and services. If you are not completely satisfied with your purchase, we are here to help. Please review our Refund and Returns Policy to understand your rights and our procedures for processing returns and refunds.

2. Returns

Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain types of goods are exempt from being returned, such as perishable goods, custom products, and intimate or sanitary goods. Timeframe: You have [30] days from the date you received your item to request a return. After [30] days, unfortunately, we cannot offer you a refund or exchange. Proof of Purchase: A receipt or proof of purchase is required to complete your return.

3. Return Process Initiate a Return: To start a return, contact us at [info@bhrugini.com] with your order number and details about the product you wish to return. We will provide instructions on how to send your item back to us. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Condition of Return: Ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds Inspection: Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Processing Time: Please allow [7-10] business days for the refund to be processed and credited to your account. Processing times may vary depending on your payment provider. Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

5. Exchanges Eligibility: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at (info@bhrugini.com)